FAQS

What are peg dolls?

Peg dolls are small simple wooden dolls used for imaginative and small world play. They are adored by children of all ages.


Do you do custom orders?

Most of the items listed on the website are ready made items but I do occasionally release a limited amount of slots for custom items. Please drop me a message if there is an idea/custom peg you would like to discuss.

How long is turnaround time?

Dispatch times for pegs will vary depending on the type of peg and the availability. Most items listed are ready made or close to being finished and will be dispatched within 7 days but please understand that all dolls are hand painted and require 3 coats of varnish. Pre orders/custom pegs will take longer but details will always be included in the item description or given on enquiry. In busier periods and school holidays, dispatch time may increase but I will update accordingly. Parcels are sent using Royal Mail 2nd Class.

Postage Costs

Postage is the standard price of £3.95 to anywhere in the UK using Royal Mail 2nd class small parcel. Unfortunately it costs the same to post 1 peg as it does 25. If you are local to Uttoxeter and would like to collect your order or pick up from an upcoming market then please drop me a message before placing your order.

Are your pegs suitable for babies?

All my pegs are UKCA certified. I have to carry out lots of tests to ensure that they can be safely labelled as a toy. They are painted in non-toxic paint and sealant and are all above the recommended 6.5cm. 12 months plus is purely a recommendation to ensure that the paintwork wouldn’t be spoiled by lots of mouthing. 

Can you do Disney/popular TV characters?

Unfortunately I don’t due to copyright.

Can I buy your products anywhere else?

 Please see the stockists and markets section of the website for an up to date list of the places that you are able to shop Planet Peg in person.

Packaging

I currently only have gift boxes that will house 4 of the 7cm standard peg dolls and these will come free with the ready made boxed gift set collection. All other orders/sets will come wrapped in brown paper and sealed with a Planet Peg sticker. If you wish to create a gift box containing four standard single pegs (not gnomes) then there is also the option to purchase a gift box.